ORDER HELP

The little details.

How does personalization work?

Create your design and order when checkout opens. A free proof is optional. We’ll send it for your approval before production. Revisions are free.

Can I order one?

Yes. One item is welcome. For a larger project, request a custom quote.

How long does it take?

Our standard target is to ship within 10 calendar days of payment. Delayed proof approval extends the timeline. Rush adds 10% for priority production; faster shipping is separate.

Shipping & delivery

Standard shipping is free in the contiguous U.S. We may deliver locally within about 30 minutes of Fayetteville. No customer pickup is available.

Changes & cancellations

Stocked items can be changed or canceled before production. Specially sourced products can be changed or canceled before we purchase them. Art can change before production. If you requested a proof, changes need a new approval.

If we make a mistake

We’ll replace the item free of charge. Contact Logan to get it sorted.

Can I bring my own item?

Yes. Request a Provide a Product quote so we can check the material and decoration area together.

Talk to Logan